TrTransact Insurance Corporation (TIC)
Jim is the new vice president introduced to improve working condition. the most prominent symbol of change was the “claim management credo” that outlines every claims managers may follow. After evaluation the result was bad.
( a) What are the pushing factors that lead to implement the change?
Some indications are
1. Some manager and employees had disputes
2. Two managers quit
3. Three managers asked to put down their position
4. Many managers felt bad because their individual comments were shared.
Main causes of the symptoms
meaning of top – down
Power and influence
Authoritative top-down management
Meaning of manager & employee
Work- life balance
Managers and employee.
Physical layout of the company
Workspace design of office
Adjuster work in tiny cubicles
Jim didn’t keep his promise to his manager
Jim didn’t prepare the solution for the outcome
Actions taken by Transact Insurance Corporation (TIC) to correct the problems
give a Reward
according to the workplace stressor:
Individuals privacy right
i) to less influence